Whether you run a 50-person organisation or your own solo practice, Whānau Collective gives you the same full platform — whānau-centred intake, case management, funder reporting, billing, and outcomes tracking. Built for how NZ social services actually works.
Purpose-built for how Aotearoa's social services sector actually works — at any scale.
Whānau self-refer from their phone, or professionals submit on their behalf. Both paths land in one triage queue with urgency flags and regional routing.
Build holistic support plans grounded in te ao Māori. Track goals across 13 wellbeing domains — hauora, wairua, hinengaro, and more — with measurable outcomes.
Everything any navigator needs — assessments, case notes, documents, messaging, and caseload tracking. For an org team or a solo practitioner running their own practice.
Organisation dashboards with full visibility across caseloads, staff, referrals, and outcomes. Governance reporting and MSD-ready exports built in.
Stop hunting down data at deadline. Built-in reporting for Whānau Ora commissioning bodies, MSD, and other funders — structured, exportable, audit-ready.
Quotes, invoice generation, and commission tracking in one place. Whether you're billing on behalf of an org or running your own solo practice — it handles both.
The entire whānau support journey, simplified.
Whānau self-refer from their phone, or a professional submits on their behalf. The referral enters a triage queue with urgency flags and regional routing.
The right case manager is matched and assigned. They complete a holistic assessment across 13 wellbeing domains and build a personalised whānau plan.
Everyone stays informed — whānau, navigators, and administrators. Dashboards show what's happening, what's resolved, and what needs attention.
Whether you run a team or manage your own caseload solo, these challenges are the same.
40–60% of a navigator's week disappears into paperwork, spreadsheets, and chasing emails. That's time that belongs with whānau, not admin.
Whānau and partner data scattered across disconnected systems. Nothing talks to anything. Critical context gets lost between handoffs and referrals.
Reporting to Whānau Ora commissioning bodies and MSD is a manual, time-intensive grind. Deadlines loom while data gets hunted down across spreadsheets.
Generic tools weren't designed for NZ social services. Te reo Māori shouldn't be an afterthought. Tikanga shouldn't be a checkbox. It has to be foundational.
New staff, new partners, new contractors — getting them set up in legacy systems takes weeks. That's weeks of reduced capacity at exactly the wrong time.
Registered social workers and independent navigators are forced to use tools built for anything but this mahi. Professional capability shouldn't require a large org behind you.
Social service providers, iwi-led organisations, registered social workers, and solo navigators — one platform, any scale.
You don't need a professional to refer you. Register directly and connect with a case manager in your region.
Ready to see it in action? Fill in your details and we'll reach out to arrange a walkthrough — whether you're an organisation, an independent practitioner, or just exploring what's possible.
Not another US tool ported to NZ. Not another spreadsheet. A platform that understands the mahi, respects the kaupapa, and works for every practitioner — in an organisation or on their own.